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How kbsuper Handles Your Personal Data

At kbsuper, your personal data is collected only for the purpose of operating your account, processing deposits via UPI, Paytm or PhonePe, and keeping your session secure.

No data sold to third partiesUPI, Paytm, PhonePe payment data securedAccount-level encryption at restIndia-specific data handling

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What This Privacy Policy Covers

kbsuper Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all data kbsuper collects when you create an account, make a deposit, place a wager or contact our support team. Data collected includes your name, email address, mobile number, payment identifiers (such as your UPI handle or Paytm-linked mobile number), and device

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or browser identifiers used to secure your session. We process this data under the lawful basis of contract performance and legitimate interest in fraud prevention. Where local law in India requires specific handling or retention periods, those requirements take precedence. Access to and use of kbsuper
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is subject to local law, and your continued use of the platform confirms your awareness of these terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data Rights

If you want to access, correct or delete the personal data we hold about your account, our privacy team is available through the channels below.

Email Privacy Team Send a written data request to our dedicated privacy address. Include your registered mobile number so we can locate your account record quickly and respond within 72 hours.

Live Chat Support Open the live chat widget inside your kbsuper account dashboard to speak with a support agent directly. Privacy queries are escalated to the data team within one business day.

In-App Request Form Navigate to Account Settings, then Privacy, to submit a formal data-access or deletion request. You will receive a ticket number for tracking and a written response to your registered email.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Every layer of your kbsuper account — from the moment you enter your UPI handle at deposit to the moment a withdrawal clears to your PhonePe wallet —…

Encryption at Rest and in Transit

All personal data, including payment identifiers like your UPI handle and Paytm mobile number, is encrypted both when stored on…

Cookie and Tracker Policy

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby.

Account Security Controls

Two-factor authentication is available for your kbsuper account.

Data Retention Periods

Transaction records, including UPI and PhonePe deposit histories, are retained for the period required by applicable Indian financial regulations.

Third-Party Data Sharing

We share data only with payment processors (UPI networks, Paytm, PhonePe) strictly to complete your transaction, and with fraud-prevention partners…

Your Rights and How to Exercise Them

You have the right to access a copy of your data, request corrections, ask for deletion where no legal retention…

Frequently Asked Privacy Questions

The questions below address the data-related queries our account holders in India ask most often. If your question is not answered here, reach out through live chat or our in-app privacy request form and we will respond within 72 hours.

We collect your name, email address, mobile number and date of birth at registration. When you make a deposit via UPI, Paytm or PhonePe, we also capture the payment identifier necessary to process and reconcile that transaction.

No. We do not sell or rent your personal data to advertisers or marketing networks. Data is shared only with payment processors and fraud-prevention partners, each bound by strict contractual data-protection obligations.

Transaction records are held for the period mandated by applicable Indian financial regulations. If you close your account, personal profile data is deleted within 30 days, provided no outstanding legal or compliance obligation requires us to retain it.

Yes. Submit a data-access request through Account Settings under the Privacy tab or email our privacy team directly. We will compile and deliver a copy of your data to your registered email address within the timelines required by applicable law.

Navigate to Account Settings, select Privacy, and submit a deletion request. Where no legal retention obligation applies, we process deletion within 30 days and send written confirmation to your registered email address.

We use session cookies for login continuity, preference cookies to remember your lobby settings, and analytics cookies to improve page performance. You can block or delete non-essential cookies through your browser settings without losing account access.

Contact our support team immediately via live chat. We will temporarily secure your account, review the login history, and guide you through resetting your credentials. Enable two-factor authentication afterwards for stronger account protection going forward.

How kbsuper Handles Your Personal Data

Reach Us About Your Data Rights

How We Protect and Manage Your Information

Encryption at Rest and in Transit

Cookie and Tracker Policy

Account Security Controls

Data Retention Periods

Third-Party Data Sharing

Your Rights and How to Exercise Them

Frequently Asked Privacy Questions

01 What personal data does kbsuper collect when I open an account?

02 Does kbsuper share my data with advertisers or marketing networks?

03 How long does kbsuper keep my account and payment data?

04 Can I request a copy of all the data kbsuper holds about me?

05 How do I ask kbsuper to delete my personal data?

06 What cookies does kbsuper use and how can I control them?

07 What should I do if I think my kbsuper account has been accessed without my permission?

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